£24000 - £27000 per annum Bridgwater, Somerset

IT Support Technician

IT Support Technician – Bridgwater – £24,000 – £26,000

I am seeking an IT Support Technician to work educational environment. The role will be working Monday – Friday on-site with occasional travel to other local sites, handling hardware, software, network and telephony support, whilst working alongside other technicians. The successful IT Support Technician will provide support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware devices as well as having strong experience in the Microsoft office family of products.

Benefits for the IT Support Technician

26 days holiday + bank holidays
Life assurance
Enhanced sick pay
Medicash – Healthcare Cash Plan
Performance related annual bonus
Pension

As the successful IT Support Technician, you will have knowledge of some or all the following:

IT Support experience
Windows 10 support and troubleshooting experience
supporting Office365
Printer and scanner fixes
telephony support
Application support
Active Directory
Basic Exchange queries
DNS/DHCP

This is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in this role of IT Support Technician or looking for something similar, please contact Alex MacDermott directly.
To apply please email your CV / resume to alexm@hunterselection.co.uk.

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